Return Policy Page
Return & Refund Policy – O2 Mobiles
At O2 Mobiles, we value your trust and want to ensure a smooth buying experience. Please read our Return & Refund Policy carefully before making a purchase.
Eligibility for Returns
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Returns are accepted only within 2 days of delivery.
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The product must be in its original condition, unused, and with all accessories and packaging intact.
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A valid proof of purchase (invoice/order confirmation) is required.
Non-Returnable Conditions
We will not accept returns under the following circumstances:
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If the return request is made after 2 days from delivery.
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If the product shows any physical damage, scratches, dents, or signs of mishandling after delivery.
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If the product has been tampered with or altered in any way.
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If accessories, chargers, or original packaging are missing.
Refund Process
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Once the returned product is inspected and approved, we will initiate a refund or replacement as applicable.
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Refunds will be processed through the original payment method within 7–10 working days.
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If the return is rejected (due to damage, missing items, or policy violation), the product will be sent back to you without a refund.
Contact Us
For return or refund requests, please contact us within the allowed period:
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Email: otrue2124@gmail.com
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Phone: +91 9842210987
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Address: 206A, 4th St, Gandhipuram, Coimbatore, Tamil Nadu 641012
⚠️ Note: By purchasing from O2 Mobiles, you agree to this Return & Refund Policy.
O2 Mobile Support
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